How your City of Prospect rates are calculated, and when and how you can pay

At the beginning of each Financial Year, City of Prospect sets rates based on property valuations provided by the Office of the Valuer-General. You can pay your rates in advance at any time. Or if you prefer, you can make four instalment payments throughout the year.

Receiving your rates notice

City of Prospect now offers a quick and convenient way to receive your rate notices electronically. Using BPAY View® you can now view your rates notice online at any time.

When to pay

If paying your rates in one payment, payment should be received by City of Prospect by the due date on your notice. If you choose to pay quarterly, the due date for each quarter in September, December, March and June.

How to pay

City of Prospect offers various easy payment methods. You can…

  • Pay online – Simply click here and follow the instructions.
  • By mail – You can post us a cheque, money order, or credit card details (VISA and Mastercard only) along with the bottom section of your rates notice
  • In person – During normal business hours, you’re welcome to visit the council offices and pay over the counter.
  • Direct Debit – Regular payments can be set up to debit directly from your nominated cheque or savings account. Download the application form here and email it to admin@prospect.sa.gov.au
  • Post Billpay -Payments can be made at any Australia Post outlet with Billpay facilities (please note, the minimum transaction of Billpay is $5).
  • BPAY – Telephone & Internet Banking (Biller Code: 170753)
  • By Phone – Just phone 13 18 16 to pay via Post Billpay (Billpay Code: 2847)

*Please note, our customer service staff can no longer accept payments over the phone.

If you can’t pay on time

A fine of 2% does apply to rates not paid by the due date. If you think this could affect you, please contact us as soon as possible. Interest will also accrue on any overdue amounts, charged monthly at the prescribed rate.

State and Federal Government Concessions

In 2015 the State Government changed the way they offer financial assistance to pensioner or concession card holders to pay their rates. The State Government has now replaced the previous rebate with a “Cost of Living Concession” (CLC) which is paid directly to eligible recipients instead of council.

To ensure you’re eligible for the CLC, please contact the Department for Communities and Social Inclusion directly on 1800 307 758, or go to their website at www.sa.gov.au.

Seniors Card Postponement of Rates

If you have a State Seniors Card, or are eligible for one and have applied, you can apply to City of Prospect to postpone payment of rates on your principal place of residence. If approved, your rates will not need to be paid until you sell or otherwise dispose of the property. A minimum payment of $500 is required, and postponed rates are subject to monthly interest.

Struggling to Pay?

If paying your rates on time causes you genuine financial hardship, you can contact the Rates Administrator to discuss options. All enquiries are kept in the strictest confidence, but we strongly encourage you to make contact before the due date. To apply for a hardship consideration, you may be asked to provide proof of your financial challenges.

If approved, you may find that an arrangement involving regular fortnightly or monthly payments may help ease your situation.

Change of address

If your changing address or ownership of the property, please let us know as soon as possible. To advise us of any changes, send us an email, with your daytime phone number and other relevant details, or complete the form online here.

Calculation of Rates

City of Prospect uses a capital value figure of your property (provided by the Office of the Valuer-General) to calculate how much your rates should be. If you have any queries about the process, please contact City of Prospect.

More information regarding your Capital Valuation, and the ability to Object to the Valuation is also available by phoning the Office of the Valuer-General on 1300 653 345 or visiting www.sa.gov.au/topics/planning-and-property/owning-a-property/.

Rates in the dollar

At the beginning of each financial year City of Prospect sets rates, and for the current financial year of 2018/19 they are:

  • Minimum - $1,200.00
  • Residential - 0.00306640
  • Non-Residential - 0.00631026
  • Vacant Land (Residential Planning Zone) - 0.00383300
  • Vacant Land (Non-Residential Planning Zone) - 0.00788783

A Natural Resources Levy of 0.00009673 is also collected by Council on behalf of the National Resources Board.

Can we improve?

City of Prospect understands that the community we support has many members who can often provide great advice and/or feedback on council operations. If you have a suggestion, please contact us. Council members are elected by the community to listen, consider and act, so we’re happy to hear your views.

What your rates are used for

Councils are entrusted with the responsibility and honour of managing rates to deliver an incredibly large amount of services and facilities to the community. In South Australia alone, councils look after about $22 billion worth of public assets. Not restricted to the standard rubbish collection and road maintenance, council are involved with everything from dog parks, footy ovals, and libraries through to recycling, storm-water drainage, men’s sheds, footpaths and playgrounds.

Staff at City of Prospect are proud of our community and the role we have in its enrichment. Collecting and managing rates enables council to deliver quality services and facilities that improve the functionality and liveability of the Prospect Council area. It’s an honour that we approach with commitment, vigour and pride.

If you’d like to discuss anything related to your rates, or any other council matters, contact us on (08) 8269 5355 or via email at admin@prospect.sa.gov.au.