Contact Us
Need to contact us? Find out how!
Payinthi
128 Prospect Road, Prospect SA 5082
PO Box 171 Prospect SA 5082
Customer Service
Monday to Friday - 9am to 5pm*
Phone: 8269 5355
Email: admin@prospect.sa.gov.au
Library
Monday to Friday - 9am to 5pm*
Saturday - 10am to 4pm*
*Closed public holidays
Newmarch Gallery
www.newmarchgallery.com.au
Phone: 8269 5355
Email: admin@prospect.sa.gov.au
East Waste
www.eastwaste.com.au
Phone: 8347 5111
Contacting us after hours
Outside of Council's normal business hours (9am - 5pm, Monday to Friday), calling 8269 5355 will automatically transfer you to our after hours service centre.
Media enquiries
All media enquiries should be directed to communications@prospect.sa.gov.au or call our Manager Communications, Strategy and Engagement on 0484 634 848.
Request a service
Our Customer Request Management system provides an online portal for requests to be made for a variety of Council services.
- Access our Community Portal
- Report issues via the My Local Services App
Wanting to share your feedback or make a complaint?
Visit our Feedback and complaints page for more information.
Customer Service Charter
City of Prospect believes that feedback and suggestions from our residents, business owners, and interested parties give Council the chance to improve how we service the community. Council's Customer Service Charter seeks to promote a complaint-valuing culture supported by policies and procedures. This incorporates quality management principles, transparent accountability, and sound decision-making.
Contact us
For more information, call us on 8269 5355 or email us at admin@prospect.sa.gov.au.