COVID-19 update

City of Prospect has taken a number of important and proactive steps to protect our community and staff as we face this unprecedented situation of the global COVID-19 Coronavirus pandemic and the nationwide Public Health Emergency.

We need to take all reasonable steps available to protect our community, our Elected Members, our staff and volunteers (and their families) against the spread of this infection while ensuring we deliver services as close to ‘business as usual’ as possible.

Find out more.

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Advocacy and Information

Prospect Community Support team members will encourage and support you to use an advocate of your choice to represent you.  An advocate may be a carer, family member, friend, neighbour or anyone who you wish to represent you.  It is your right to have an advocate represent your interest and assist with planning and service delivery.

Prospect Community Support, through the Advocacy Guideline, acknowledges and recognises the importance of advocacy services and will support you to access an appropriate advocate to represent you should you require this assistance.  A copy of this guideline is available from the team upon request.

Advocacy agencies

Aged Rights Advocacy
Service (ARAS)
16 Hutt St, Adelaide SA 5000
8232 5377 / 1800 700 600

Disability Advocacy & Complaints Service of SA Inc (DACSSA)
29 High St, Kensington
SA 5068
7122 6030 / 1800 555 630

MALSSA Disability Rights
Advocacy Service Inc
Shop 4, 80 Henley Beach Rd, Mile End SA
Phone 8351 9500

Ethnic Link Services
Uniting Care Wesley, 70 Dale St, Port Adelaide SA 5015
8440 2200

Office of the Public Advocate
ABC Building, Level 7
85 North East Rd, Collinswood
SA 5082
Phone 8342 8200

Carers SA
66 Greenhill Rd, Wayville SA 5034
Phone 1800 242 636

Carer Support Respite Information Support
10 Newton Rd, Campbelltown
8206 0777

Translating & Interpreting Service (TIS) National
To use an interpreter over the phone 131 450

Aged Care Complaints Commission 
GPO Box 9848, Melbourne Vic 3000
1800 550 552

We do require that residents accessing these support services contribute towards the costs, which vary according to the service. If you’d like some more information about any of these services please phone 8269 5355. If you’re not yet registered with My Aged Care, please phone 1800 200 422 to register so we can assist as soon as possible.

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