Advocacy and Information
Prospect Community Support team members will encourage and support you to use an advocate of your choice to represent you. An advocate may be a carer, family member, friend, neighbour or anyone who you wish to represent you. It is your right to have an advocate represent your interest and assist with planning and service delivery.
Prospect Community Support, through the Advocacy Guideline, acknowledges and recognises the importance of advocacy services and will support you to access an appropriate advocate to represent you should you require this assistance. A copy of this guideline is available from the team upon request.
Advocacy agencies
Aged Rights Advocacy
Service (ARAS)
16 Hutt St, Adelaide SA 5000
8232 5377 / 1800 700 600
www.sa.agedrights.asn.au
Disability Advocacy & Complaints Service of SA Inc (DACSSA)
29 High St, Kensington
SA 5068
7122 6030 / 1800 555 630
www.dacssa.org.au
MALSSA Disability Rights
Advocacy Service Inc
Shop 4, 80 Henley Beach Rd, Mile End SA
Phone 8351 9500
www.malssa.org.au
Ethnic Link Services
Uniting Care Wesley, 70 Dale St, Port Adelaide SA 5015
8440 2200
www.ucwpa.org.au
Office of the Public Advocate
ABC Building, Level 7
85 North East Rd, Collinswood
SA 5082
Phone 8342 8200
www.opa.sa.gov.au
Carers SA
66 Greenhill Rd, Wayville SA 5034
Phone 1800 242 636
www.carers-sa.asn.au
Carer Support Respite Information Support
10 Newton Rd, Campbelltown
8206 0777
www.carersupport.org.au
Translating & Interpreting Service (TIS) National
To use an interpreter over the phone 131 450
www.tisnational.gov.au
Aged Care Complaints Commission
GPO Box 9848, Melbourne Vic 3000
1800 550 552
www.agedcarecomplaints.gov.au
We do require that residents accessing these support services contribute towards the costs, which vary according to the service. If you’d like some more information about any of these services please phone 8269 5355. If you’re not yet registered with My Aged Care, please phone 1800 200 422 to register so we can assist as soon as possible.