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Rates Information

Due Dates

Payment of rates can be made in advance at any time or by regular instalments.

Due dates for the 2017/2018 financial year are:

                1 September 2017
                1 December 2017
                1 March 2018
                1 June 2018

A separate notice will be sent at least thirty days before each instalment is due.

Managing your Rates Notices

We are offering you a new, more convenient, way to fully manage your City of Prospect rates with the just click of a mouse button with the introduction of BPAY View® for delivery of rates notices.

Payment Options

  • Internet - Please click here and follow directions from your rate notice.
  • Mail - Send the bottom portion of your rate notice together with a cheque, money order or credit card details (VISA and Mastercard only).
  • In Person - At the Council Office during office hours.
  • Direct Debit - To arrange regular payments debited from either your cheque or savings accounts, please contact the Rates Department on 8269 5355.
  • Post Billpay - Payment may be made at any Post Office with Billpay facilities. Minimum amount payable at Australia Post is $5.00
  • BPAY - Telephone and internet banking (biller code: 170753)
  • Phone – 13 18 16 (Post Billpay – quote Billpay code 2847)

*Please note, Council no longer accept phone payments to Customer Service Staff

Late Payment
Your rates will be in arrears if they are not paid by the last day to pay. A fine of 2% will then be applied to the amount due. Every month thereafter interest (at the prescribed rate) will be charged on the total amount in arrears.

State and Federal Governments Withdraw Concessions 
For the last 40 years the State Government has funded Councils to provide a rebate on Council rates to eligible pensioners and concession card holders. In previous years, these amounted to rebates of up to $190 or $100 respectively and were automatically deducted from the amount of Council rates due.

The State Government has recently announced they will no longer be funding Councils to provide this rebate. That means that pensioners and concession card holders will no longer receive a rebate on Council rates. Instead the State Government will introduce a “Cost Of Living Concession (CLC)” payment which will be paid to you directly.

The new allowance will be up to $200 for eligible recipients.  It is important to note that not all former recipients of the self-funded retiree rates concession will be entitled to the new payment. Applications for the Cost of Living Concession are available from 1 July to 31 October each year.

For questions regarding the CLC and to check eligibility please contact the Department for Communities and Social Inclusion Concessions Hotline directly on 1800 307 758 or go to www.sa.gov.au for further information.

We encourage you to use the payment you receive from the State Government to assist in the payment of your Council rates.

Postponement of Rates - Seniors
Ratepayers who hold a State seniors card (or who are eligible to hold a State seniors card and have applied for one) are able to apply to Council to postpone payment of rates on their principal place of residence. Postponed rates remain as a charge on the land and are not required to be repaid until the property is sold or disposed of. A minimum amount of $500 is payable. Postponed rates are subject to monthly interest.

Financial Hardship
Are you suffering genuine financial hardship? Please contact the Rates Administrator to discuss any of the following options:

  • Regular fortnightly or monthly payments
  • Discretionary rebate (rapid change or anomaly in valuation)

Evidence of hardship may be required.

We welcome your queries before your rates fall into arrears. All enquiries are treated confidentially.

Change of Address
If changing address or property ownership, you may continue to be liable for rates until your name is removed from our assessment record. Please advise any changes as quickly as possible by sending an email with all the details, including your daytime telephone number, or by completing a Customer Details Change Form(210 kb) and returning it to council.

Valuation
The capital value used by Council for your property is provided by the State Valuation Office. Any enquiries regarding valuations or the objection process should be directed to the Council in the first instance. Further information available by phoning 1300 653 345.

Rate in the Dollar
Rates are set at the beginning of each financial year. Council also collects a levy on behalf of the Natural Resources Board. Rates for the current financial year of 2017/2018 are:

  • Minimum - $1,160.00
  • Residential - 0.00303805
  • Non-Residential - 0.00637904
  • Vacant Land (Residential Planning Zone) - 0.00379756
  • Vacant Land (Non-Residential Planning Zone) - 0.00797380
  • Natural Resources Levy - 0.00009326

Democracy

If you think your Council can improve any aspect of the rating system or its wider operations you can tell them. Local government is a democratic system and Council Members are elected to listen to your views.

Your Rates at Work

Councils are about more than roads and rubbish collection.  They’re responsible for delivering hundreds of services and facilities that contribute to building strong and vibrant communities – everything from dog parks, footy ovals and libraries through to recycling, stormwater drainage, men’s sheds, footpaths and playgrounds.  As part of these services, councils in South Australia look after about $22 billion of public assets.

To find out more about the services provided by councils, please visit http://www.lga.sa.gov.au/councilrates.

 

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